Comments for Qology http://qology.com Contact centre queue management and call back solutions Tue, 26 Apr 2011 10:15:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Careers with Qology by We’re hiring! | Qology http://qology.com/careers/#comment-83 We’re hiring! | Qology Tue, 26 Apr 2011 10:15:58 +0000 http://qology.com/?page_id=1353#comment-83 [...] Careers [...] [...] Careers [...]

]]> Comment on Qology’s callback solutions fully compliant with Ofcom’s guidance on silent and abandoned calls by Ofcom regulations on silent and abandoned calls come into force | Qology http://qology.com/2010/07/qologys-callback-solutions-fully-compliant-with-ofcoms-guidance-on-silent-and-abandoned-calls/#comment-78 Ofcom regulations on silent and abandoned calls come into force | Qology Thu, 03 Feb 2011 17:03:08 +0000 http://qology.com/?p=150#comment-78 [...] reported back in June last year (http://qology.com/2010/07/qologys-callback-solutions-fully-compliant-with-ofcoms-guidance-on-silent-...), Qology’s callback solutions are fully compliant with Ofcom’s revised [...] [...] reported back in June last year (http://qology.com/2010/07/qologys-callback-solutions-fully-compliant-with-ofcoms-guidance-on-silent-...), Qology’s callback solutions are fully compliant with Ofcom’s revised [...]

]]> Comment on Why a centralised contact centre for booking doctors appointments is a good idea by Qology http://qology.com/2010/11/centralised-contact-centre-for-booking-doctors-appointments/#comment-49 Qology Thu, 16 Dec 2010 12:00:01 +0000 http://qology.com/?p=994#comment-49 Thanks for your comment, Mr Small. We certainly don't condone the use of high cost numbers (e.g. 0844) that some doctors' surgeries use under the pretence that there are functional benefits to doing so. The same benefits are available on lower cost (03) or free of charge (0800) numbers! Thanks for your comment, Mr Small.

We certainly don’t condone the use of high cost numbers (e.g. 0844) that some doctors’ surgeries use under the pretence that there are functional benefits to doing so. The same benefits are available on lower cost (03) or free of charge (0800) numbers!

]]> Comment on Why a centralised contact centre for booking doctors appointments is a good idea by Mr W. Small http://qology.com/2010/11/centralised-contact-centre-for-booking-doctors-appointments/#comment-48 Mr W. Small Thu, 16 Dec 2010 10:21:59 +0000 http://qology.com/?p=994#comment-48 Attended a doctors appointment and needed to make a further appointment, asked at reception to do so, told that I would have to phone to make one as I couldnt do it there, asked why not and told that I had to phone to make one. Went home and did so, after a while got connected and made an appointment, when phone bill came saw that It had cost me £0.55p, this is not the first time this has happened, Must write to Littlejohn in Daily Mail, sure he would enjoy chasing this one up and giving his comments. Attended a doctors appointment and needed to make a further appointment, asked at reception to do so, told that I would have to phone to make one as I couldnt do it there, asked why not and told that I had to phone to make one.
Went home and did so, after a while got connected and made an appointment, when phone bill came saw that It had cost me £0.55p, this is not the first time this has happened, Must write to Littlejohn in Daily Mail, sure he would enjoy chasing this one up and giving his comments.

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