Category Archives: Products

WebConnect bridges the gap between online stores and live sales representatives on Cyber Monday

Posted on November 29, 2010 by Qology

Virtual Hold web application easily gets Cyber Monday shoppers from websites to to sales representatives without waiting on hold

Posted in Call back Solutions, Customers, Products, Virtual Hold Technology | Leave a comment

Qology’s callback solutions fully compliant with Ofcom’s guidance on silent and abandoned calls

Posted on July 30, 2010 by Qology

With no possibility of abandoned calls or silent calls, Qology’s callback and proactive customer engagement solutions represent an easy choice for organisations concerned about Ofcom’s proposed increase in fines for users of outbound diallers.

Posted in Ofcom (UK), Products, Regulatory issues | 1 Comment