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- Ofcom regulations on silent and abandoned calls come into force
- WebConnect bridges the gap between online stores and live sales representatives on Cyber Monday
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- Why a centralised contact centre for booking doctors appointments is a good idea
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Category Archives: Customers
WebConnect bridges the gap between online stores and live sales representatives on Cyber Monday
Virtual Hold web application easily gets Cyber Monday shoppers from websites to to sales representatives without waiting on hold
British Gas: If we can’t answer your call in 60-seconds we’ll call you back
British Gas lay down the gauntlet to other UK utility suppliers with a promise to answer customer service calls within a minute.
Posted in Call back users, Customers
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