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Category Archives: Avaya
Virtual Hold Technology compliance-tested with Avaya Aura™ Communication Manager 6.0
Akron, Ohio — September 28, 2010 –Virtual Hold Technology® (VHT®), a leading developer of virtual queuing solutions, today announced that its Virtual Hold® Concierge® software solution for contact centers is compliant with key Internet Protocol (IP) telephony and contact center …
Posted in Avaya, Virtual Hold Technology
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Virtual Hold Technology Solution Now Rated ‘Avaya Compliant’
Virtual Queuing Application Is Compatible With Key Avaya IP Telephony and Contact Center Solutions; Helps Businesses Reduce Hold Time, Improving the Customer Experience and Operational Efficiencies
Posted in Avaya, Call back users, Virtual Hold Technology
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